bijje Frequently Asked Questions

Creating a bijje account takes under three minutes. Go to bijje.org, tap the registration button, and enter your full name, date of birth, mobile number, and a strong password. Confirm your number with the OTP sent by SMS and your account is active. You must be 21 or older to register. Once registered, complete KYC verification to unlock full deposit and withdrawal access across all supported payment methods including bKash and Nagad.

bijje requires a valid government-issued photo ID for KYC — your National Identity Card (NID) is the standard option for Bangladeshi players. A valid passport is also accepted. Upload clear colour photos of both sides of your NID through your account dashboard. Verification is typically completed within 24 hours. Until KYC is approved, deposit and withdrawal limits remain restricted.

On the bijje login page tap Forgot Password, enter your registered mobile number, and you will receive a reset OTP by SMS. Enter the OTP to confirm your identity and then set a new password. If you no longer have access to your registered mobile number, email [email protected] from your registered email with your username and account details for manual recovery.

No — bijje allows exactly one account per person. Opening duplicate accounts violates bijje's Terms and Conditions and may result in immediate closure of all linked accounts plus forfeiture of any remaining balances. If you think a second account was created by mistake, contact [email protected] right away to resolve the situation before any action is taken against the accounts.

To permanently close your bijje account, email [email protected] with the subject Account Closure Request from your registered address. Include your username and the mobile number linked to the account. bijje processes closure requests within 24 hours and returns any remaining account balance to your withdrawal method on file. If you are closing for responsible gaming reasons, bijje can apply self-exclusion before closure at your request.

Log in to bijje, go to the Deposit section, select bKash, and enter the amount you want to add. Follow the on-screen bKash payment steps to complete the transfer. Most bKash deposits reach your bijje balance instantly. The minimum deposit via bKash is ৳200. Always use the bKash number registered in your own name to avoid KYC complications when you later withdraw.

bijje supports bKash, Nagad, Rocket, and Upay for mobile wallet transactions — the most popular options among Bangladesh players. Visa and Mastercard debit and credit cards are also accepted. For larger amounts bijje supports bank transfers to major Bangladeshi institutions including Dutch-Bangla Bank, BRAC Bank, IBBL, and Sonali Bank. All supported methods work for both deposits and withdrawals.

Nagad withdrawals from bijje are typically processed within 1 to 4 hours during normal operating hours, and most players receive their funds the same day. Requests submitted outside peak hours may take up to 24 hours. If your withdrawal has not arrived after 24 hours, contact [email protected] with your transaction reference number so the team can investigate immediately.

The minimum withdrawal on bijje is ৳500 for mobile wallet methods — bKash, Nagad, Rocket, and Upay. For bank transfers the minimum rises to ৳2,000. Fully verified accounts have no stated maximum for a single withdrawal, though unusually large amounts may trigger standard identity checks under AML compliance requirements. All withdrawals must be sent to a payment method registered in your own name.

bijje charges no platform fees on deposits or withdrawals — your full deposit amount is credited without deductions, and the full withdrawal amount is sent to your chosen provider. Your own bank or mobile wallet provider (bKash, Nagad, Rocket, etc.) may apply their own standard transaction charges, which are independent of bijje. bijje has no control over third-party provider fees.

Yes — bijje covers a full range of cricket betting markets including BPL, T20 World Cup, IPL, ICC events, and Bangladesh Tigers Test and ODI fixtures. Available markets include match winner, top batsman, highest partnership, total runs, player of the match, and more. Live in-play betting is available on major matches so you can place bets while the game is live and react to momentum shifts in real time.

All casino games on bijje are provided by certified studios including Pragmatic Play, Evolution Gaming, Ezugi, Microgaming, and Spribe. These providers use independently audited Random Number Generators (RNGs) that ensure every spin, card draw, and crash round produces a statistically random and unmanipulable outcome. RTP percentages are set by the provider and displayed in each game's info panel.

Yes — bijje is fully optimised for mobile browsers and needs no app download. Open bijje.org in Chrome on Android or Safari on iPhone and the entire platform loads immediately — cricket betting, slots, live casino, Mines, and Money Wheel included. bijje's mobile interface is built for Bangladesh's smartphone-first players and works reliably on both 4G and Wi-Fi connections.

Mines on bijje is a grid-based game where you tap tiles to uncover gems and grow a multiplier with each safe reveal. Before each round you choose how many mines are hidden in the grid — more mines means a steeper multiplier but higher risk of hitting one and losing your stake. Cash out any time before uncovering a mine to bank your winnings. Every round uses a certified RNG for provably fair results.

Money Wheel on bijje is a live spinning wheel game streamed in real time by a live dealer. Before each spin you place a bet on which segment you think the wheel will land on. Segments carry different multiplier values — common segments pay modest multipliers while rare high-value segments can pay 40x or more. Watch the dealer spin, collect if the pointer stops on your segment, and start again. It is one of the fastest live games on bijje.

bijje offers a welcome bonus on your first qualifying deposit, giving you extra funds to explore the full game library from day one. The current bonus percentage, minimum deposit requirement, and eligible games are displayed on the bijje promotions page. Always read the full terms before depositing — pay close attention to the wagering requirement, the rollover multiplier, and which games contribute toward completing it.

A wagering requirement is the number of times you must bet a bonus amount before you can withdraw winnings derived from that bonus. For example, a ৳1,000 bonus with a 10x wagering requirement means placing ৳10,000 in total bets before cashing out. bijje states the rollover clearly on every promotion. Not all games contribute equally — check the bonus terms to see which games count at 100% and which contribute less.

Whether a bijje bonus applies to cricket betting depends on the specific terms of each promotion. Some bonuses are valid across the full sportsbook and casino, while others are restricted to casino games only. Always check the eligible products listed in the bonus terms before claiming. If you are unsure, email [email protected] and our team will clarify exactly which games and bet types count toward your rollover.

Yes — bijje free spins carry an expiry period stated in the promotion terms, typically 7 days from the date of issue. Unused spins that lapse are forfeited with no extension. Free spins are valid only on the specific slot titles named in the promotion and cannot be used on table games, live casino, or crash games unless explicitly stated otherwise. Winnings from free spins are subject to the wagering requirement listed in the relevant bonus terms before withdrawal.

bijje protects all account data using 256-bit SSL encryption — the same standard used by major international banks — so every login and transaction between your device and bijje's servers is fully secured. Passwords are stored in hashed and salted form and never in plain text. KYC documents are held in encrypted storage with restricted staff access. bijje does not sell or share personal data with third-party advertisers. Full details are in the Privacy Policy at bijje.org/privacy-policy.

The minimum age to play on bijje is 21 years, regardless of where you are located in Bangladesh. bijje enforces this through mandatory KYC age verification on every account — anyone who cannot verify they are 21 or older is unable to deposit or access real-money games. If you are a parent or guardian concerned about underage access, email [email protected] immediately and the team will act without delay.

Email [email protected] with the subject Self-Exclusion Request and state the duration you need — options are 6 months, 1 year, or 5 years. During self-exclusion your account is suspended immediately, all marketing stops, and you cannot open a new bijje account. Requests are processed without delay and without questions. bijje fully supports every player who chooses to step back from gambling for their own wellbeing.

To set a deposit limit on bijje, email [email protected] requesting a daily, weekly, or monthly cap and state your preferred amount in BDT. Reductions take effect immediately. If you later request an increase, bijje applies a mandatory cooling-off period before it is activated — this protects players from impulsive decisions made in the moment. Deposit limits are free, available to all bijje account holders, and are one of the most effective responsible gaming tools on the platform.

If gambling feels like it is becoming a problem, contact bijje support at [email protected] right away — our team will listen without judgement and apply protective measures including deposit limits, a cooling-off period, or full self-exclusion. Speaking with a trusted friend, family member, or healthcare professional is also strongly encouraged. Acting early — before debts mount or relationships suffer — is always the most effective step. bijje will support any player who asks for help, no questions asked.